Frequently Asked Questions?

What are my responsibilities as the renter of the bounce house?

A responsible adult must be assigned to supervise the bounce house "riders" while it is in use. This adult must be present at the time of delivery to be trained on all the safety rules before we can release the bounce house to you. As the renter, you are responsible for the children's safety and the care of the equipment. It is also your responsibility to ensure that the equipment is only used as instructed and stated in the rental agreement.

How much room do I need for a bounce house?

In most cases, you will need to provide a level area of about 16 feet by 16 feet square, with overhead clearance of about 15 feet. This area varies depending on the size of the bounce house. If you are using the bounce house outdoors, you will need to confirm that no utility lines or sprinkler systems will be hit when the stakes are inserted to secure the bounce house.

Can a bounce house be set up indoors or on a driveway?

Yes, as long as the area is level, proper clearances are met, and the surface is not gravel or similarly abrasive.

How much electricity do I need for the bounce house?

For power, you will need a 20-amp 100v circuit that does not get turned off by a switch or a timer for each bounce house. While we provide up to 100 ft. 12/3 SJOW extension cords to connect the blower to the power source, the bounce house should be within 50 feet of the power source.

What if I have questions about the bounce house during the event?

We'll provide you with a number you can reach us at in case there are any problems/concerns with the bounce house.

How safe are bounce houses?

We want your children to be as safe as possible while using our products. Bounce houses are safe and fun as long as the safety rules are followed. See our Safety page for more information about the safety rules. You can expect that a child may get bumped or bruised, but proper supervision and enforcement of the safety policies should provide a safe and fun time, and help prevent any serious injury.

How many children can be in a bounce house at once?

On average, about 5-6 children can be in the bounce house at one time. Since the size and weight capacities of the bounce houses vary, more specific guidelines are available by bounce house. It is important to remember that the adult supervisor should always group children of like size and age together for bouncing.

Do you offer attendants for the bounce houses?

Yes, you may choose to hire an attendant for your event. Rates for an attendant/operator are $100 for 4 hours. A minimum of 4 hours will be charged.

What if it rains or is very windy?

We do not operate our bounce houses in high winds (excess of 20 mph), rain or temperatures below 45 degrees. If it is raining or high winds are in the area, we will not set up the bounce house outside. If the weather is uncertain, we will call you two hours before the event to either reschedule or direct us to an alternate location indoors. We will not provide refunds due to wind or rain once we have set up the bounce house.

Could I just pick up the bounce house and set it up myself?

To ensure that the bounce houses are properly set up and have received a complete safety check, state regulations require. We are also required to provide proper safety training to bounce house renters if one of our attendants is not being used.

GENERAL FAQs

What areas do you service?

We currently serve Solano County and parts of Yolo County.

How do I reserve a rental date and time?

Call us at 707-447-2360 to inquire about availability. If the date is available, we will tentatively reserve the date and time for you and mail or email you a Rental Agreement & Acknowledgement of Risks form for you to review, sign and return to us, along with a 50% deposit. These items must be returned to us within a week or the date will be no longer be held

What do I need to do to prepare for the rental?

Make sure there will be easy access to the set up site for delivery, and that there are no rocks, sticks or other debris (including animal droppings) in the area. Also, please ensure that a power source is accessible, and that a responsible adult will be present at the time to receive safety training.

How does delivery work?

Delivery rates vary depending on the distance and the flexibility allowed for delivery and pickup. Generally, within 15 miles of Vacaville CA, delivery is free with Flexible delivery/pick up. Flexible delivery means that we have the flexibility to deliver and pick up at our convenience. We are committed to ensuring that our products are delivered and properly set up at least 1 hour before your event. Special delivery requests may include an additional charge.

Call for a delivery charge if outside of this area.

When is payment due?

The remaining payment is due prior to delivery. The delivery person will set-up, give you a copy of the safety rules, review the rules with you, and then collect payment if you haven't paid already. We accept Cash, Check or MasterCard/Visa.